Formally Golden Key Leadership
Leadership trends are constantly changing and great leaders learn how to change with them. Learn how to inspire people to perform far beyond their own expectation's of themselves thus, creating a new high energy, motivated, results orientated environment.
After all, lets face it...change is scary. Life is simpler when everything remains the same: same customers, same orders, same processes and same routines. But hidden within sameness are mecdiocrity and complacency -- the two enemies of growth and success.
Learn how to view your company, customers and processes with a whole new perspective and move from surviving to thriving in a changing economy.
Studies show a direct link between employee morale and profitability. When morale is low, so are job performance, customer satisfaction and revenue. Anne attributes her company's growth and high customer satisfaction rate to happy employees. Learn how to create a work environment that fosters team spirit, appreciation and respect for employees' ideas and concerns.
In today's fast-paced world of business, managers need to be more effective than ever. This requires bringing out the best in their employees through proven coaching skills and core competencies. Anne, a certified life and career coach, will explain the difference between coaching, consulting and counseling. She'll show how coaching skills - including listening, trusting, building rapport, questioning. acknowledging and action planning-can unlock the potential in any employee.
Effective Steps to Elevated Leadership
How to Thrive in a Changing Economy
Increasing Productivity and Profits Through High Morale
Essential Coaching Skills for Managers